Grievance redressal
We want to hear from you. If something has gone wrong, here is how to tell us and how it will be resolved.
How to raise a complaint
Step 1
Tell your branch
Speak to or write to your branch manager. Most issues are resolved here, quickly.
Step 2
Write to the bank
Send your complaint to our grievance contact below, with your account details and what happened.
Step 3
Escalate to the RBI
If you are not satisfied with our reply, or do not hear back within 30 days, you can complain to the Reserve Bank of India Ombudsman.
Contact for complaints
- Phone
- 8886560337
- Write to
- Dharam Karan Road, Ameerpet, Hyderabad - 500016, Telangana
Reserve Bank of India — Integrated Ombudsman
You can file a complaint online at cms.rbi.org.in or call the RBI Contact Centre on 14448.